Accomplishments

Preparing for Information Technology Driven Changes


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Category
Articles
Publisher
Igi Global
Publishing Date
01-Nov-2015
volume
-
Issue
-
Pages
258-274
  • Abstract

For a business, profitability and positioning are two most important measurable end results. Technology advancement and digitization highly influences the change management process. Innovation is key to survival and information technology is expected to act as a cause as well as tool for change. The changing business environment demands well-thought of approach towards change management. The focus area being: reasoning the need for change, different ways for approaching the change, continuously fine tuning processes and analyzing what works and what not. The chapter aims at identifying drivers and inhibitors of change, preparation and establishing parameters needed for measuring change, importance of role played by change agents and change leaders, approaches for strategic execution and evaluation of change process. Besides, the chapter focuses on comparing acquiring of IT infrastructure with options for outsourcing.